Payment Policy
Last Updated: June 1, 2026
Thank you for shopping with Orrevo. This Billing Terms & Conditions page explains how payments are accepted and processed when you place an order through our website.
Accepted Payment Methods
Orrevo currently accepts the following payment methods:
- Shop Pay
- Visa
- Mastercard
- American Express
- Diners Club
- Discover
- Apple Pay
- Google Pay
- PayPal
All payments are processed securely through trusted payment providers. Available payment methods may vary depending on your device, location, payment provider, and eligibility.
Currency
All prices displayed on Orrevo are listed and processed in USD (United States Dollars).
If your bank account, card, or payment method uses a different currency, your financial institution or payment provider may apply currency conversion rates, foreign transaction fees, or additional charges. These charges are determined by your payment provider and are outside the control of Orrevo.
Secure Payments
Protecting customer payment information is important to us.
Orrevo uses industry-standard SSL (Secure Socket Layer) encryption technology to help safeguard personal and payment information during the checkout process.
Payment details are processed securely by our payment partners and are not stored on our servers.
Order Verification
To help prevent fraud, unauthorized transactions, or payment disputes, some orders may be subject to additional verification before processing.
If additional information is required, our customer support team may contact you before the order is approved, processed, or shipped.
Orrevo reserves the right to cancel or refuse an order if payment cannot be verified, if fraud is suspected, or if the order information appears incomplete or inaccurate.
Shipping Information
Orrevo currently ships to addresses within the United States only.
We offer free standard shipping on all orders within the United States.
Our standard shipping timeline is:
Handling time: 1–3 business days
Transit time after dispatch: 4–8 business days
Estimated total delivery timeframe: 5–11 business days from the date the order is placed
Please refer to our Shipping Policy for complete shipping information, including processing times, delivery estimates, shipping coverage, and tracking details.
Returns & Refunds
We want customers to shop with confidence.
Orrevo accepts returns for both defective and non-defective items within 30 days of delivery. Eligible items must be unused, in original condition, and returned with all original packaging, accessories, manuals, and components.
Approved returns are eligible for a prepaid return shipping label at no additional cost to the customer.
Orrevo does not charge restocking fees for approved returns.
Refunds are issued to the original payment method used for the purchase and are processed in USD. Please allow up to 10 business days for the refund to be processed after approval. Depending on your bank, card provider, or payment service provider, additional time may be required before the refunded amount appears in your account.
Please refer to our Return & Refund Policy for complete return, exchange, cancellation, and refund details.
Privacy & Security
Any personal information collected during checkout is handled in accordance with our Privacy Policy.
Customer information is used for order processing, payment processing, customer service, fraud prevention, shipping, and order fulfillment purposes.
We do not sell customer personal information to third parties.
Contact Information
If you have any questions about billing, payments, refunds, or your order, please contact us:
Orrevo
700 W 91st Ave, Thornton, CO 80260, United States
Email: info@orrevo.shop
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM GMT-7 / UTC-7
Response Time: We aim to respond to all customer inquiries within 1–2 business days.